FAQs

About the shirt:

Q: What materials are your t-shirts made of? 

A: Our t-shirts are crafted from 100% premium cotton for utmost comfort and durability, also ensuring the best print quality.

Q: Are your t-shirts pre-shrunk?

A: Yes, our t-shirts are pre-shrunk to ensure a consistent fit wash after wash

Q: Are your products machine washable?

A: Yes, our products are machine washable. Please refer to the washing instructions provided on each product page under the Product details section for more details. Additionally, you can find washing instructions in the "Washing instructions" dropdown menu under FAQs for quick reference.

Quick Tip: To preserve the printing quality of your t-shirts, flip them inside out before washing. This helps protect the design from friction and prolongs its lifespan. 

SIZING

Q: How do I find the right size for me?

A: To find your perfect fit, refer to our detailed size chart provided on each product page. If you need further assistance, don't hesitate to contact our customer support team. If in doubt, just get one size bigger:)

Q: Can I return or exchange a T-shirt if it doesn't fit?

A: No returns or exchanges, but if you have received the wrong size, do let us know! We'll gladly send you the correct one after verification. Your satisfaction is our priority.

SHIPPING

Q: How long does shipping take? 

A: We aim to process and ship orders within 1-3 business days. Shipping times may vary based on your location. 

Q: Do you offer international shipping? 

A: Yes, we ship worldwide and the best part is it's FREE!

Order & Payment

Q: What payment methods do you accept? 

A: We accept major credit cards (Visa, MasterCard) and Shop Pay for secure and convenient payments.

Q: Is my payment information secure on your website? 

A: Absolutely! We take your security seriously. Our website employs SSL encryption to safeguard all payment transactions.

Q: Do you offer bulk or wholesale discounts?

A: Yes, we offer discounts for bulk and wholesale orders. Please contact us for more information

Q: Can I change or cancel my order after it's been placed?

A: Orders can be changed or canceled as long as they have not been fulfilled. However, please note that once an order has been processed, it may not be possible to cancel or make changes. We advise customers to double-check their orders before completing the purchase to ensure accuracy

Q: Can I track my order? 

A: Certainly! Once your order is shipped, you'll receive a tracking number via email to monitor your package's journey.

 

Q: How can I contact your customer support team? 

A: You can reach our friendly customer support team via email at onlystoreuneed@gmail.com or through our "Contact Us" page on the website.

Have a question not covered here? Feel free to get in touch, and we'll be more than happy to assist you!